FAQ

Frequently Asked Questions (FAQ)

Welcome to our FAQ section, where we aim to provide you with answers to common queries about Microbase Equipments Private Limited and our office automation products and services. If you have a question that isn’t answered here, please feel free to contact us for further assistance.

1. What is Microbase Equipments Private Limited? Microbase Equipments Private Limited is a well-established and trusted name in the field of office automation products and services. We offer a wide range of cutting-edge equipment, including digital copiers, multifunction devices, large format printers, and more. Our commitment to excellence and service support sets us apart.

2. How long has Microbase been in business? We have been serving our clients since 1989, accumulating over three decades of experience and expertise in the office automation industry.

3. What brands do you represent? We proudly represent renowned international brands, including RICOH, XEROX and HP. Our authorized partnerships with these brands ensure that we provide top-quality products and services.

4. Do you offer post-sales support? Absolutely. Our commitment to you doesn’t end with a sale. We provide comprehensive post-sales support, including installation, troubleshooting, and user assistance to ensure your equipment operates seamlessly.

5. What are Annual Maintenance Contracts (AMCs), and do you offer them? Annual Maintenance Contracts are service agreements that cover the maintenance and repair of your office equipment. We offer both comprehensive and non-comprehensive AMCs, ensuring your equipment remains in optimal working condition.

6. Can you provide services for equipment not purchased from Microbase? Yes, we extend our expertise to service equipment supplied by third parties. Whether it’s photocopiers, computers, printers, multifunctional devices, or fax machines, we offer cost-effective maintenance contracts to keep your entire office setup in excellent shape.

7. Can you offer customized solutions for my business? Certainly. We understand that every business is unique, and we’re adept at crafting tailored solutions to meet your specific needs. Whether it’s configuring networked devices or designing a document management system, we have you covered.

8. Can you provide client references or testimonials? Certainly, we have a list of satisfied clients, including well-known Public Sector Undertakings and Government Departments, who can vouch for our excellent service and support.

If you have any more questions or require further information, please don’t hesitate to get in touch with us. We’re here to assist you on your office automation journey.